Pool Max Support
For help with Pool Max: Play Billiards, contact develioglu306@gmail.com.
Contact supportWhat to include
Tell us your player ID/name, device model, Android version, game version, the error message and what you were doing. A screenshot of the error may help. Do not include passwords, verification codes or authentication tokens.
Sign-in and saved progress
Use the same email or Google account that you previously used in Pool Max. Different accounts can have different progress. A guest account may be lost if its local session data is removed; do not clear app data while troubleshooting access to a guest account.
Connection problems
Online matches and sign-in require an internet connection. Check Wi-Fi/mobile data and the device date/time, then reopen the game. If the problem continues, send the exact error and the approximate time it happened.
Account and data deletion
To report a public name or photo, open a player’s in-game profile or leaderboard options and choose Report Player / Profile. Manage blocks in Settings → Player Safety. For urgent concerns or appeals, use the support email above. See our Player Policy.
Request deletion of your account and associated data. You can submit a request even if the game has been uninstalled.